What is Parcel Locker?
Parcel Locker is an intelligent self-service pickup locker designed to provide users with 24/7 secure parcel storage and pickup services. These automated systems are usually installed in residential areas, commercial buildings, logistics centers or public areas to provide convenient delivery points for courier companies, while making it easy for recipients to pick up their parcels at any time of the day or night, improving the efficiency and convenience of parcel management.
Who is using parcel locker?
Parcel lockers are widely used by several industries to address the needs of different users:
1. E-commerce consumers (no one at home to receive)
Consumers don’t need to worry about unsigned delivery, they can pick up their packages at any time to avoid package loss and delivery failure.
2. Apartment properties (to solve the problem of courier accumulation)
The parcel locker avoids the accumulation of express deliveries in the front desk, and the residents can pick up the parcels at any time, which reduces the burden of property management.
3. logistics companies (optimize the last kilometer cost)
Parcel lockers help logistics companies to improve distribution efficiency, reduce secondary distribution, reduce the “last kilometer” cost.
4. Retailers (online order + offline self-pickup)
Retailers provide self-pickup service through parcel lockers, and customers can place orders online and pick up goods from nearby parcel lockers to enhance the shopping experience.
Parcel Locker enhances the efficiency and user experience of various industries and is a key solution for modern distribution and retailing.
How does a parcel locker work?
Four-step process analysis, Parcel locker through intelligent operation, to achieve an efficient and safe express access process. The following are the standard operation steps
1. delivery (courier scanning code to open the cabinet, deposited parcels)
The courier uses the scanning gun or touch screen to enter the order information, opens the designated compartment, puts in the package, and closes the cabinet door. The system automatically records the delivery information and synchronizes it to the cloud.
2. Notification (users receive pickup code instantly)
The system sends the pickup code or pickup link to the recipient via SMS, App push or email to notify the user that the parcel has been delivered
3. Pickup (Scan code or enter code to pick up)
Users go to the parcel cabinet, enter the pickup code on the touch screen or scan the QR code directly, the cabinet door opens automatically, and the parcel can be taken out
4. Confirmation (system updates status and releases storage space)
After picking up the parcel, the system marks the parcel as “picked up”, and the cabinet door is re-released, ready to store the next parcel, improving the utilization rate of the cabinet.
This process ensures safe access to parcels, reduces distribution failures, improves logistics efficiency, and is widely used in residential areas, commercial areas and logistics hubs.
Five advantages of a parcel locker
Parcel locker not only improves the efficiency of express delivery but also have multiple advantages, making them an important part of modern logistics. Here are the five core advantages of parcel lockers:
1. Security
The parcel locker adopts an anti-theft design, equipped with an intelligent lock and independent password protection to ensure the safe storage of parcels. Parcel lockers have a 90% lower loss rate compared to traditional delivery methods (source: Logistics Management).
2. 24/7 availability
Parcel lockers support 24/7 pickup, allowing users to pick up their parcels at a time that is convenient for them, no matter where they are, avoiding missed deliveries and greatly improving delivery flexibility.
3. Cost efficient
The cost of a single delivery from a parcel locker is 60% lower than manual delivery. By centralizing delivery and reducing secondary distribution, logistics companies are able to significantly reduce transportation costs and improve distribution efficiency.
4. Environmental protection and emission reduction
Parcel lockers reduce multiple deliveries and reduce the frequency of courier vehicle use, thus effectively reducing carbon emissions and traffic congestion and contributing to environmental protection.
5. Large-capacity storage
Parcel lockers can support a variety of parcel sizes, including large and refrigerated options, to meet the needs of different users and commodities, and enhance storage flexibility and carrying capacity.
These five advantages make parcel lockers irreplaceable in e-commerce logistics, retail self-pickup, and urban distribution.
Global brands and network layout of parcel lockers
The popularity of parcel lockers cannot be separated from the layout of major global brands, which provide convenient self-pickup services through a strong network. Below are the major brands and their influence:
1. Amazon Hub Locker
Amazon has deployed more than 90,000 parcel locker outlets around the world, and Prime members can enjoy free pickup service, which greatly improves the user’s shopping experience and the convenience of parcel collection.
2. USPS Parcel Locker
As part of the U.S. Postal Service, USPS parcel lockers work with the government to cover remote areas and help solve the problem of undeliverable couriers.
3. DHL Packstation
DHL dominates the parcel locker network in the European market and supports cross-border logistics tracking, making international logistics more efficient and transparent.
4. Third-party manufacturers
Third-party manufacturers such as Luxer One, Parcel Pending, and Quadient, which account for 40% of the market share, provide innovative parcel locker solutions globally, driving the widespread adoption of parcel lockers.
These brands and manufacturers are driving parcel lockers to become an important part of global logistics and e-commerce distribution by continuously expanding their networks and optimizing their services.
Parcel Locker’s on-the-ground application and sustainability
The successful landed application of Parcel Locker requires careful planning and implementation, and also brings significant sustainability benefits. Below is the basic process and green contribution of Parcel Locker’s landed application:
1. Setup Process
Site Selection Analysis: Select the best location based on high-traffic areas and target user groups.
Hardware installation: Install the parcel locker at the selected location to ensure safe and stable operation of the equipment.
System Docking: Dock the parcel locker with the systems of logistics companies, retailers and users to realize data interoperability.
User education: Help users understand how to use parcel lockers through publicity and training to improve pickup rates and user experience.
2. Green Contribution
According to McKinsey’s research, the widespread use of parcel lockers can reduce urban logistics traffic by 15%. This change effectively reduces traffic congestion, reduces carbon emissions and promotes a sustainable urban logistics model.
Parcel lockers not only improve logistics efficiency, but also make a positive contribution to environmental protection, and are an important part of modern urban distribution systems.
From parcel lockers to industrial-grade hardware: COMPT‘s power to innovate
The efficient operation of parcel lockers cannot be achieved without the support of core hardware, especially the touch screen interface where users interact with the system. As a leader in industrial display technology, COMPT has introduced industrial touch monitors with excellent performance that are ideal for intelligent parcel lockers:
1. Strong anti-interference:
The use of anti-glare tempered glass, strong light is still clear and visible, to ensure smooth operation of the user.
2.Ultra-long life:
Supports 7×24 hours continuous operation, with an average trouble-free time of more than 100,000 hours, greatly enhancing the reliability of the equipment.
3. Extreme environment adaptation:
Wide-temperature design (-30°C to 70°C), adapting to various climatic environments around the world, ensuring stable operation of the device in harsh environments.
4.Customized Development:
Support Android, Windows, Linux and other multi-system docking, flexible matching of various types of parcel locker management system.
Whether it is a community express cabinet, cold chain fresh food pick-up station, or unmanned retail terminal, COMPT’s industrial touch monitors empower intelligent devices with military-grade quality, redefining the standards of human-computer interaction.
Contact us today for customized industrial touch monitor solutions to make your smart devices more efficient and durable!
Penny
Web Content Writer
4 years of experience
This article is edited by Penny, the website content writer of COMPT, who has 4 years working experience in the industrial PCs industry and often discusses with colleagues in R&D, marketing and production departments about the professional knowledge and application of industrial controllers, and has a deep understanding of the industry and products.
Please feel free to contact me to discuss more about industrial controllers. sales@gdcompt.com
